Duty of Care
Programs must provide information pertaining to potential risks so that travelers can demonstrate they understand said risks and accept the possibility that they may happen. This is called:
Pre-departure
What must pre-departure training include at a minimum to be generally considered comprehensive training?
Destination Onboarding & Risk Assessment
What is the primary purpose of conducting a risk assessment for new and existing destinations?
In-Country Safety & Security
What is the name of the Department of State service that helps U.S. embassies and consulates abroad recognize U.S. citizens, keep them updated with safety alerts about their destination country, and facilitate contact in case of emergencies?
Health & Wellness Initiatives
What is one reason institutions should provide healthcare information to travelers before they go abroad?
Risk Monitoring & Threat Assessment
A(n) [_____] is any precursor or warning that a situation that may impact the safety of travelers is likely to occur,
whereas a(n) [_____] determines when an incident requires further action.
Crisis Management, Response, & Recovery
Which of the following is not an essential function of a crisis management team?
Traveler Debriefing
Which of the following is a reason why it is important to debrief travelers following a critical event abroad, especially one with a direct impact on travelers?
Program Governance & Stakeholder Engagement
In the context of international education programs, which of the following is the primary goal of program governance frameworks?
Program Optimization & Continuous Improvement
Program optimization consists of key components such as:
Team Training & Development
Managers should implement a "new hire" [_____] to ensure that all staff members receive a solid foundation in departmental policies and procedures.
Metrics & Analytics
[_____] are used as a measure to evaluate a program's effectiveness and enable proactive decision-making based on identified risks.
Policies and Documentation
What key provisions are typically addressed by emergency return policies for travelers or program participants?
External Partnerships
Why is assessing third-party risk important before entering into external partnerships?