Incident Details

A cyberattack at a provider of check-in and boarding systems disrupted operations on Saturday September 20 at several major European airports, causing flight delays and cancellations. Collins Aerospace, the company who makes the affected software, stated that the impact is limited to electronic customer check-in and baggage drop and can be mitigated with manual check-in operations.  Affected airports include Heathrow, the continent’s busiest. Berlin airport and Dublin airport have also been affected by the attack. Anticipate delays and cancellations.

Traveler Safety

SafeAbroad travelers are advised to expect delays as airlines attempt to clear the backlog of flights. Monitor the Brussels Airport and London Heathrow Airport websites for relevant updates.